Frequently Asked Questions

You can register by clicking on the "Register" option located at the top right corner on the home page. Please provide the required information in the form that appears and click on submit. We will send a one-time password (OTP) to verify your mobile number. After verification, you can start shopping on Suvidhaye.

You can sell any items in Suvidhaye. Such as:
Baby Products, Beauty product, Clothes, Books, Electronics (including Cameras and Video Games - Consoles), Digital Accessories (including Mobile Accessories, Electronics Accessories and PC Accessories), Groceries, Home décor items, artificial & funky Jewellery, Kitchen décor items , Mobile Phones, Musical Instruments, Office and Stationary, Personal Care Appliance, Shoes and Handbags, Tablets, Toys, Video games (consoles and games) and Watches etc.

Now only two payment methods are available :
1.Pay on Delivery
2.Net Banking

In Suvidhaye, we insure that we deliver any product within 24 hours if possible.

You can easily order anything from Suvidhaye by following few simple steps. These are:
1. Login to your account. And if you are a new to Suvidhaye then register yourself.
2. Now, in homepage, search a product that you want.
3. Then click on that product. After clicking that product, single product page opens and you can see a order now button in it.
4. Click on "Order Now" for order that particular product.

Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, we will send you an e-mail alert. You need to pack the order and keep it ready for dispatch within the time frame provided by you and inform us through the seller portal. This will alert our logistics partner to pick up the product from you.

To know about exchange policy of Suvidhaye go on the footer and click on "Exchange Policy" option.

Yes, you do need to register before shopping with us. However, you can browse the website without registration. You are required to login or register while you checkout.

Each email ID/login ID can only be associated with one customer account but you can use one mobile number in different accounts.

In, this you can request a call to us for your order or you can whatsapp your order list through this option.

'My Account' is the section where you can view your Personal Information.

'My Overview is the section where you can view your Personal Information, Order History, Wishlist and Shopping List.

Upon the successful completion of your order, an order confirmation call or an e-mail and SMS containing your order details will be sent to your registered email ID and phone number.

Search for a product by navigating through the category pages or by using search tab on the top of homepage.

Yes, this service is available.

All fruits and vegetables vary in size and weight. You can choose any size/weight available on the website. While you shop, we will show an estimated weight and price. At the time of processing, we pack the closest size/weight and charge you for the actual weight of each item. E.g. If you order 1 kg of apples, we will try to pack exactly 1 kg or the weight closest to 1 kg.